A welcome message from Jenny Craig, Deputy Principal.
Section 1: GOING DIGITAL
Please watch the short videos in this section. They'll get you up to speed with logging in to the College website, using apps and completing simple processes including saving files to your OneDrive. Downloadable step-by-step guides are available for most of the videos - Look for the links!
Learning and working from home
This short video is packed with info about the devices we recommend, how to get the best out of your online sessions and making sure you're Ready, Respectful and Safe. Please speak with your tutor for more help getting set up.
Logging in and working with apps
If you're using Windows on a laptop or desktop computer, you can make it easier to use. This overview includes making text and icons bigger, changing the mouse pointer and using voice narration.
PDF VERSION including links to Android and Apple resources: Making Windows 10 easier to use (2021)
Getting started with Microsoft Teams
Microsoft Teams is used for online classes to interact with your tutor and other students. This video tours the Teams interface and introduces channels, chat and tabs.
Teams is used to deliver most online teaching. Here's how to participate in a live Teams session.
Help & Support
If you need help and support, please ask. We are here to help you!
WHERE TO GET HELP
Please speak to your tutor first. They need to know if you have an issue and also may know the answer to your problem
If you have a problem with your account, for example you have forgotten your password, or you are locked out of your account etc., your tutor will contact the IT Help Desk and ask for their help to resolve your issue. They will need to do this, as they have to verify who you are.
If you have a problem with your device or access, for example you have problems with Teams, or you have a problem using your device to access your learning, etc. your tutor will contact email@example.com and ask for their help to resolve your issue, but you can also email them yourself.
It is always helpful to give as much information as possible. For example, don’t just say you have a problem with Teams - What IS the problem? What device are you using? Is your device up to date? Are you using the desktop app or the web app? What browser are you using? We will always do our best to help you, but the more information you can give helps us to solve your problem more quickly.
USERNAME AND PASSWORD
For help with your default login details and changing your password please see this guide: Password guide
CONNECTING TO COLLEGE WIFI ON YOUR OWN DEVICE
Select the SSW network in your wifi settings.
The username is the first part of your college email address E.g. mbreedon
The password is awcradar
This access resets overnight, so you'll need to do this at the start of each day you want to use the College wifi.
SECTION 2: MAKING THE MOST OF COLLEGE
This video is packed full of ideas for getting motivated and getting the best out of your online sessions.
SECTION 3: PRO-PORTAL (COMING SOON)
You will only need to view this section if you'll be working with ProPortal. If you haven't heard of it you don't need to worry about this section!