12th Oct 2020
At some point around 2 October 2020, we understand that a cyberattack occurred in the form of a URL manipulation, meaning that the payment gateway page was redirected or controlled by a bad actor. This has effected 9 of our students who have all been informed regarding the situation.
WisePay has engaged a computer forensics expert, and the forensic investigation is ongoing. Even if you did not attempt to make any transactions during the period in question, as best practice, we would still recommend that you are especially cautious regarding your personal financial arrangements and take prompt steps to pause or cancel the payment card you have used on our site. We also recommend you take additional precautionary steps to change passwords or login details for your bank accounts and credit cards.
WisePay took its website offline until the incident was remediated. It is also taking steps to implement additional security measures designed to prevent a recurrence of such an event. WisePay also has notified the UK’s Information Commissioner and law enforcement to ensure the incident is properly addressed.
If you have any concerns, please do get in touch at firstname.lastname@example.org.