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Property Maintenance Operative Level 2 Apprenticeship

Course code: XMBS300P

Subject area: Apprentices

Study level: Apprenticeship

Course level: 2

Course details

9:17pm - 9:17pm


1st Aug 2022 - 31st Jul 2023

Bicester Construction Skills Centre

Contact details


01235 541111

Property Maintenance Operatives optimise property condition and quality and ensure that buildings are kept in a safe working condition whilst providing a high level of satisfaction to customers

Property Maintenance Operatives optimise property condition and quality and ensure that buildings are kept in a safe working condition whilst providing a high level of satisfaction to customers. They will understand the mechanism of buildings including electrical, plumbing, plant, safety systems and equipment. They will provide first and immediate response to fault finding, whilst maximising quality and ensuring cost effectiveness. They will ensure prevention of major damage that could result in extensive costs and minimise reactive intervention.

Delivery model
• Work-based training with your employer
• Day release during term time (approximately 1 day a week for 1 year)
• Approximately 5 on-site assessment visits per year
• Level 1 Functional Skills in Maths and English (7 days at college for each, if required)
• Off the job training will count for at least 20% of an apprentice’s time at work

Qualifications included:
• Level 1 Functional Skills in English and Maths

End Point Assessment:
• Multiple choice knowledge test
• Practical assessment
• Professional discussion based on a portfolio of evidence and short research assignment

What knowledge and skills will apprentices learn?

• Health and safety in the workplace
• Carry out repairs to the fabric of a building, such as repairs to walls, doors, doorframes, skirting
boards or plaster damage
• Maintain plumbing and drainage systems, such as repairs to WC systems, leaking taps, water
testing and unblocking drains
• Maintain high levels of water hygiene within a building
• Maintain and repair electrical installations such as sockets, plugs, lighting and fuses
• Maintain plant, safety systems and equipment
• Implement energy, environment and sustainable practices
• Maintain drainage and guttering
• Using hand tools
• How to control resources and stock
• Understand planned preventative maintenance
• Carry out repairs and reactive maintenance
• Customer service and reporting information accurately

What behaviours will apprentices develop?
• Flexible and enthusiastic attitude
• Commitment to quality and excellence
• Ability to perform under pressure
• Problem solving approach and persistence
• Thorough approach to work
• Ownership of work and situations
• Client/ customer focus
• Ability to create effective working relationships, and work independently
• Ability to comply with company policies and procedures
• Effective communication and influencing skills
• Drive for efficiency and value for money
Successful completion of this course will allow candidates to be a first point of call for property repairs and they can progress to a technical specialism or a supervisory role.
Applicants are likely to have 4 GCSEs A*-D / 9-3 or equivalent and will need to demonstrate the ability to achieve all elements of the apprenticeship during their programme, including working in a suitable job role.
Free to apprentices. This apprenticeship has a £9,000 funding band. Small companies will need to make a small contribution of £450; large companies could pay through the apprenticeship levy if they have funds available