Course code: XMZS200P
Subject area: Apprentices
Study level: Apprenticeship
Course level: 2
9:00am - 5:00pm
1st Aug 2020 - 31st Jul 2021
01235 216 216
An Auto-care Technician carries out a range of services and repairs to cars, car derived vans and light goods vehicles, working in an Auto-care or “Fast-Fit” Centre, which may be part of a national chain or operated by a regional/local independent group/owner.
An Auto-care Technician requires a unique combination of technical, retail and customer service skills. They will use a range of tools, measuring and diagnostic equipment to identify & repair simple system faults.Duration:• 24 months practical training period, plus 3 months for End Point Assessment
Delivery model:• Work-based training with your employer• Day release during term time (approximately 1 day a week for 2 years)• Approximately 12 on-site assessment visits per year• Level 1 Functional Skills in Maths and English (7 days at college for each, if required)• Off the job training will count for at least 20% of an apprentice’s time at work
Qualifications included:• Level 1 Functional Skills in English and Maths• Level 2 Diploma in Light Vehicle Maintenance and Repair Principles
End Point Assessment:• Knowledge assessment • Practical observation • Professional discussion
What will apprentices learn?• Tyre legislation and technical information including EU Tyre labelling, Tyre Pressure Monitoring systems, sidewall markings, homologated fitments relating to cars, car derived vans and light goods vehicles.• Fundamentals of specific vehicle systems including steering & suspension, braking systems, battery & charging systems, exhaust systems and Air-Conditioning systems• Vehicle 4-wheel geometry principles• Basic consumer legislation relevant to the occupation• Appropriate Health & Safety legislation and requirements for the workplace• Hybrid/Electric Vehicle system and safe working procedures• Data protection requirements to protect customer and payment information• General sales principles including, identifying customer & vehicle needs, presenting solutions, closing the sale and dealing with buying resistance• How the business works and how you contribute to the overall results, demonstrating commercial awareness• How to carry out vehicle safety inspections and routine maintenance using manufacturers specifications or approved schedules, using vehicle specific data and meeting legal requirements• The importance of following work place procedures and the consequences of not doing so.